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Knowledgebase: Receiving SMS
     
Having your own txtUs mobile number for your business allows people to reply to the messages that you send them. Customers can also text you directly. All incoming texts can be configured to be sent directly to your email as well as being stored in ...
To keep your customers happy and to make sure that you can't be accused of text spamming them in any way, it's a good idea to have an opt out service that allows you customers to opt out from receiving further texts from you. The opt out service wor...
Yes, you can also set the sender name for your campaign; this is who the message is from and appears on the recipients' phone as the message header. You can set the sender name or ID in two main ways; 1. As a full telephone number. For example 01...
All Text Marketer accounts come with a free text reply number. The free number differs from our premium, unique-to-you txtUs virtual mobile number service in the following ways; Texts to the number (replies) can only be routed back to you if you have...
Your responses can be automatically forwarded to your own email and your replies are automatically converted back to text for your customers. Just like email, the thread of conversation is stored for you. (your messages will still be saved and viewed w...
To set-up an auto-response for a keyword or longcode: 1) Go to Message Control 2) Select the received messages tab 3) Select the keyword/number form the drop down list 4) Select Configure 5) Under Reply By SMS tab compose your message & ...
Hi, Thank you for your e-mail. In regards to inbound messaging we are completely reliant upon the network - we do not have a great deal sphere of influence when it comes to the processing of incoming traffic. This process is at the hands of t...

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