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Knowledgebase
New Customer FAQ's (26)
Developers & API (4)
Receiving SMS (7)
Email to SMS (1)
General FAQs (49)
International (1)
You are able to send to mobile numbers outside of the UK.
There are some slight restrictions in certain countries though.
For more information on these restrictions and the costs, please see;
http://www.textmarketer.co.uk/blog/2011/03/bulk-sms/se...
An optional email autoresponse can be sent if you have asked people
to include their email address in the message.
Once someone has text your keyword to 88802, Message Box will
automatically recognise the email address and send the email you have
c...
Thanks for your enquiry, it's always great to hear people that are
embracing the 'power of text'!
We get the "how does it all work" question a lot. At first it can
seem daunting but it's not. The way to think of it is this. It's the
same as when you...
Having your own txtUs mobile number for your business allows people
to reply to the messages that you send them. Customers can also text
you directly.
All incoming texts can be configured to be sent directly to your
email as well as being stored in ...
Hello,
To keep your customers happy and to make sure that you can't be
accused of text spamming them in any way, it's a good idea to have an
opt out service that allows you customers to opt out from receiving
further texts from you.
The opt out s...
Yes, is the simple answer.
You can include any web link (e.g. www.mysite.com) in a text message
and almost all modern phones will convert it to a clickable link when
received.
As a text message is just that, a message only made up of a string of
...
All Text Marketer accounts come with a free text reply number.
The free number differs from our premium, unique-to-you txtUs virtual
mobile number service in the following ways;
Texts to the number (replies) can only be routed back to you if you
have...
To send a text to 88802 will cost one text at their normal network
rate. What exactly that is will depend on the individual's network and
tariff but is likely to be in the range of 8-12 pence. Sending a text
to a short code is not included in a free te...
The maximum amount of characters you can use for an auto response for
your Keyword or txtUs number is 160.
Click on the link below to learn more about this service and how to
use it.
http://www.textmarketer.co.uk/blog/2013/04/messagebox/delivery-r...
Hi
The Maximum amount of characters for One text credit is 160 which is
One SMS. This also includes spaces and new lines.
You can also send text messages longer than 160 characters, in fact up
to 612 characters which arrive as One message on the ph...
Setting up an auto reply is a great way of letting your sender know
you have received their message.
If you would like to automatically send a text message back when
somebody texts your Keyword then follow these simple steps.
Within your Message ...
First of all, If you haven't already done so, you need to create a
Textmarketer account. Use our 'keyword checker' feature to see if your
chosen keyword is available, you can then purchase your keyword within
the 'Financials' area of your account. Just...
Once you are in the 'Send SMS' area of Message box, type in your
desired message.
Do not copy and paste messages into here as applications tend to
carry through hidden characters that are not excepted by mobile
networks.
It is 1 credit per 160 ch...
If your contacts in Message Box have personal details such as first
name or a company name for example, you can use these details to send
out a personalised message.
Click on the link below to find out more
http://www.textmarketer.co.uk/blog/2013...
Setting up an auto reply is a great way of letting your sender know
you have received their message.
If you would like to automatically send a text message back when
somebody texts your txtUs number then follow these simple steps.
Within your Mes...
Your text message is only text, but now, thanks to the Google
Analytics tool, for people with smartphones where the link is
converted to a clickable link in a text message, you'll be able to see
who clicked through, from what campaign and also if you h...
Sending SMS is easy with our new Message Box system.
Click the link below to learn just how easy it is!
http://www.textmarketer.co.uk/blog/2013/04/messagebox/how-to-send-sms-in-messagebox/
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Links:
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http://www.textmarketer.co.uk/blog...
Although Message Box is designed to be able to run multiple
campaigns, keywords, databases, etc, sometimes, possibly for admin or
accounts reasons, it is desirable to set up separate accounts for
clients or departments. This can be done easily within y...
Hi,
Thank you for your e-mail.
You will be able to alter your sender ID by:
1) Entering Send SMS
2) On the right side you will be to see the Sender ID box
3) Enter the required originator - please note that the maximum
character limit is...
You are able to send messages in other languages, However there are
restrictions.
Textmarketer supports the GSM alphabet, GSM is a character set used
in the short message service of GSM based mobile phones. These
characters can be used when sending ...
The following formats can be used, either when you are importing
numbers into your contact groups or if you are just typing in manually
when sending an SMS.
Using the example number below, this can be submitted in these Four
ways.
07900122321
447...
Viewing and managing your unsubscribed numbers is easy with Message
Box.
Click on the link below to find out more.
http://www.textmarketer.co.uk/blog/2013/04/messagebox/your-unsubscribed-numbers-on-message-box/
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Links:
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http://www.t...
There do have to be some terms and conditions attached to this offer
as it's incredibly generous.
Please click on the link below to view full T's & C's.
http://www.textmarketer.co.uk/blog/2013/03/news-and-case-studies/credit-doubling-offer-how-to...
Textmarketer understand how important it is for your message to be
delivered and because of this we only use Direct UK connections. Our
UK SMS gateway delivers the highest level of reliability.
Our servers are hosted by 'Rack space', who are recogni...
Hello,
The way our surveys work are as follows;
The initial message - This is to let people know that they are about
to receive a survey from you and is usually sent from the company name
so replies can't be received.
Then the questions are se...
Hi,
Thank you for your inquiry and interest in Text Marketer.
A little about us, we have been operating since 1999 so we have a
vast wealth experience in all things mobile.
We are extremely price led however we believe our service and product
...
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