Thanks for your enquiry, it's always great to hear people that are
embracing the 'power of text'!
We get the "how does it all work" question a lot. At first it can
seem daunting but it's not. The way to think of it is this. It's the
same as when you...
Hello,
It shows this way as it is a link to a web page so will take you to
the internet browser on your device as it is just a preview link when
shown within messages.
This is IOS and apple we have no control over this and how they
display the lin...
Hi,
Thank you for making use of our Black Friday offer.
We have added the additional credits onto your account for you.
On another note, we have partnered with the online review community,
Trustpilot, to collect reviews and would love to hear ...
Hello,
The way our surveys work are as follows;
The initial message - This is to let people know that they are about
to receive a survey from you and is usually sent from the company name
so replies can't be received.
Then the questions are se...
To assist us in assessing the possibility of setting you up as a
reseller please confirm the below:
1) Your business website address
2) The type of messages your potential affiliates will send - for
example,marketing/service/staff alerts
3) T...
Hi,
Thanks for your email.
We have traced your number through our system and I can see that have
been using our platform to send messages to you.
I have now added you to their opt out list so you should no longer
receive marketing messages fro...
Hello,
Here's a link to our site that should give you some further
information on sending post GDPR;
https://www.textmarketer.co.uk/blog/2018/06/business-sms/important-news-post-gdpr-keep-calm-and-carry-on-sending/
The following link will take yo...
Hello,
Thanks for your email.
We only keep sent data for 6 months as per our retention security
statement
(https://www.textmarketer.co.uk/pdfebooks/Text_Marketer_Security.pdf)
and to ensure we acting in accordance with the principles of data
proc...
Hello,
To change the card details for a subscription payment you would need
to unsubscribe from the keyword or number and then re-subscribe and
enter the new details, please do be aware this will take a payment
straight away.
To change the details ...
Good afternoon,
Thanks for your purchase.
Though I can see that you are buying at a rate that is less than our
advertised prices and getting a discount every time you are making a
purchase so we wouldn't be able to extend this offer to you.
Do let me k...
