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How can I send an auto response via email for my keyword?
Posted by on 03 July 2013 03:56 PM

An optional email autoresponse can be sent if you have asked people to include their email address in the message. 

Once someone has text your keyword to 88802, Message Box will automatically recognise the email address and send the email you have created.

Within Message Box, go to ‘Message control’ and select your keyword, now go to ‘configure’ in the panel above. Click on the ‘reply by email’ tab.

You will see the below options:

Active: Set this to Y to activate an email autoresponse.
Email Reply: This is where you put the body of the email autoresponse. It can be plain text or full HTML.
Subject: The subject of the email autoresponse.
Sender Name: The name the email comes from.
Email Address: The reply-to email address.

To learn more click on the link below


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