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What do you think of your new Messagebox system?
Posted by on 12 June 2013 02:51 PM

It's been a year in the making and we're hoping it's 'best of breed'. But, as with all these new things, you're never sure until it's released in the real world!

It would be great to have your feedback - good or bad - as we'll be monitoring comments here on an hourly basis.

So, please, let us know what you think - what rocks and what doesn't? - we'll make sure Messagebox is the best it can be ....... we await your comments.

(1 vote(s))
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Comments (9)
Paul Arthur  (Reply)
12 June 2013 03:28 PM
Honestly this is a massive improvement. The team that have developed this need a massive pat on the back! I will be spreading the word.
David Hunt  (Reply)
12 June 2013 03:29 PM
Overall a far more user-friendly front end (I'm especially a fan of the ability to start typing a merge-group name and select from matching options when importing numbers/sending messages).
There is, however, a noticeable decrease in the speed of which platform operates. This, along with the occasional glitch (showing 0 numbers in a merge group when I have JUST imported a file, sporadically chucking me out of "manage contacts" and collapsing the list of text marketer merge groups) can cause some frustration.
Overall a definite improvement with only a few bugs to iron out.
Richard Hawley  (Reply)
12 June 2013 04:37 PM
Hi David,
It sounds like you need a little guidance on the new system. Could you give us a call on 0117 205 0202 when you have chance and we can run through the new processes?
Jamie Frost  (Reply)
12 June 2013 03:32 PM
Being totally honest here - really not fond of the new 'MessageBox'. The old UI was much simpler, fewer visual distractions too.

We've also lost all our contacts in the migration process!

It may be all singing and dancing, but it's not got my heart racing - instead a sigh of disappointment as I'm now having to relearn something that was fixed when it wasn't broken.

Sorry guys. :-(
Richard Hawley  (Reply)
12 June 2013 04:39 PM
Hi Jamie,

I've just sent you an email to schedule a time to go through the new system. You won't have lost your contacts, don't worry. We'll show you how easy it all is :-)
Nick Clark  (Reply)
12 June 2013 03:54 PM
Messagebox is a great improvement, especially the group maintenance. Well done. One enhancement would like to see is the ability for the "Email to SMS Gateway" to accept sending to groups. i.e. instead of having the target mobile number preceeding @textmarketer.biz I would like to put a group name and have the email message go to all of the group.
Richard Wicks  (Reply)
13 June 2013 11:04 AM
We where using the old system and found it a little complex and not always user friendly but now since the new system is running we have found it really easy to use. Well done.
Stephen Hall  (Reply)
17 June 2013 09:26 AM
Fantastic improvement. Much clearer & easier to use. Love how simple it is to import contacts from Mailchimp and track messages.
Kirsty Allen  (Reply)
19 June 2013 11:56 AM
This system is fantastic, does exactly what we need it to do! Well done guys, you have made our work life so much easier :)
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